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American Airlines flight 1958 had 173 people on board when it departed from John Glenn Columbus International Airport in Columbus, Ohio, headed to Phoenix around 7:45 a.m. Sunday.
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According to the FAA, a twin-engine Beechcraft BE20 crashed after leaving from Bill and Hillary Clinton National Airport in Little Rock around 12 p.m.
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The agency's preliminary review determined it was unintentional as the contractors worked "to correct synchronization" between databases.
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The Federal Aviation Administration said late Wednesday that early work traced the blackout to a "damaged database file."
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Frequent flyers have often complained of shrinking legroom on flights. Now Congress has ordered the FAA to establish minimum seat widths and pitch — but that's unlikely to result in more space.
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In a letter responding to a lawsuit brought by the group Flyers Rights, the Federal Aviation Administration said that current seat size is not a safety issue.
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It's an idea long supported by most of the commercial airlines and the union, which say the system is inefficient under the Federal Aviation Administration.