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Ginther says 'cybersecurity incident' is behind Columbus' tech problems

Columbus Mayor Andrew Ginther speaks during a groundbreaking celebration for the Alvis House expansion and renovation project Friday, Sept. 24, 2021, in Columbus, Ohio.
Jay LaPrete
/
AP

The city of Columbus continues to work to fix its IT system, which has knocked out the city's email and other systems since late last week.

In a social media post Monday night, Mayor Andrew J. Ginther blamed the problems on a "cybersecurity incident" unrelated to the global IT mess triggered Friday by security company CrowdStrike's faulty upgrade to Microsoft Windows systems.

Ginther wrote that the city identified an "abnormality" while monitoring its systems on Thursday.

The city's IT department then took protective actions that affected city systems, Ginther said. But he said 911 and 311 services as well as the city's payroll system were not affected.

He said the city has law enforcement and cybersecurity experts working on ending the threat.

Meanwhile, Franklin County Clerk of Courts Maryellen O'Shaughnessy told WOSU this morning that the courts are up and running.

Franklin County auto title agencies also are up.

Mark Ferenchik is news director at WOSU 89.7 NPR News.